Cookie Policy

1. What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

2. Why do we use cookies?

We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our platform to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies enable us to track and target the interests of our users to enhance the experience on our platform.

3. Types of cookies we use

• Essential Browser Storage: The application uses local browser storage for authentication state and to remember your cookie choices. These functions are required for account access and preference management.
• Performance Analytics: If enabled, performance measurement helps us understand page loading and reliability. It is not required to use the website or application.
• Analytics Cookies (PulseMetric): With your permission, PulseMetric collects performance or behaviour information to help us understand page usage, loading performance, and interactions.
• Marketing Cookies (Meta Pixel): Meta Pixel is loaded only when you allow behaviour and marketing tracking. It helps us measure visits and campaign effectiveness and may set Meta cookies such as _fbp or _fbc.
• Third-Party Cookies (e.g., Stripe): Some of our third-party service providers use cookies to help operate their services securely. For example, Stripe uses cookies for fraud prevention and to securely process your payments.

4. How can I control cookies?

You have the right to decide whether to accept or reject non-essential cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. Since the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.

Choosing “Essentials only” prevents Meta Pixel from loading. You can reopen cookie preferences from the website footer and withdraw optional consent at any time.

5. Updates to this policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

6. Contact Us

If you have any questions about our use of cookies or other technologies, please contact us at privacy@secraai.co.uk.